FAQ


General Questions

  1. What products do you offer at www.onlinepromodeal.com?

    • We offer a curated selection of bags and eyewear, including handbags, backpacks, clutches, prescription glasses, and sunglasses.
  2. Do you ship internationally?

    • Yes, we offer international shipping to customers worldwide. Shipping costs and delivery times may vary based on your location.
  3. How can I contact customer service?

Ordering & Payment

  1. What payment methods do you accept?

    • We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay for secure online payments.
  2. Can I modify or cancel my order after it has been placed?

    • Please contact us immediately at [email protected]  if you need to modify or cancel your order. Once the order has been processed, changes may not be possible.
  3. Is my payment information secure on your website?

    • Yes, we use advanced encryption technology and secure payment gateways to protect your payment information during transactions.

Shipping & Delivery

  1. How long will it take for my order to arrive?

    • Shipping times may vary based on your location and the selected shipping method. Estimated delivery times will be provided at checkout.
  2. Do you offer expedited shipping options?

    • Yes, we offer express shipping options for customers who require faster delivery. Additional shipping fees may apply.

Returns & Exchanges

  1. What is your return policy?

    • You can initiate a return within 30 days of receiving your order. Items must be unused and in their original condition. Please refer to our Return Policy page for detailed instructions.